Order Status
Wondering when your order is going to arrive? Get real-time status on your shipment from the moment you order until it arrives at your door.
Easy to Talk To
Questions about our products? Worried about ordering online? Want to check the status of your order? Reach out and talk to us anytime by mail, phone, or contact form. We'll get you a swift reply with helpful answers.
Mail
The American Apparel factory and headquarters is located in downtown Los Angeles. All our garments are designed, manufactured, and shipped from this location.
American Apparel, Inc.
747 Warehouse St.
Los Angeles, CA 90021
Driving Directions
Phone
Customer service representative are available to answer questions about products, shipping, and returns. Hours of operation are Monday through Friday, 11:30am to 8pm ET (GMT -5).
Customer Support:
+1 (213) 688-1474

Order by Phone:
+1 (888) 747-0070
Contact Form
What is the topic of your inquiry?
Do you wish to be contacted for follow-up? Yes, please contact me
Order Number (What's this?)
Your Inquiry
So that we can respond or follow-up with you, please provide your contact information.
You may also choose to remain anonymous (but then we can't reply).
E-Mail Address
First Name
Last Name
Phone Number
City, State/Prov.
 
American Apparel respects your privacy. American Apparel does not share your feedback with anyone. Your feedback will be used exclusively to help us improve American Apparel.