We're Moving Down Under
American Apparel is currently setting-up operations in Australia. At this time, customer service for Australia is handled by our Los Angeles headquarters. You'll have to speak to people with funny American accents - we promise they'll be very nice to you.

When contacting us, please keep in mind that Sydney is 17 hours ahead of Los Angeles.
Easy to Talk To
Questions about our products? Worried about ordering online? Want to check the status of your order? Reach out and talk to us anytime by mail, phone, or contact form. We'll get you a swift reply with helpful answers.
Mail
The American Apparel factory and headquarters is located in downtown Los Angeles. All our garments are designed, manufactured, and shipped from this location.
American Apparel, Inc.
747 Warehouse St.
Los Angeles, CA 90021
Phone
Customer service representatives are available to answer questions about products, shipping, and returns. Hours of operation are Monday through Friday 8:30am - 5:00pm US/Pacific time (GMT -8). In Sydney that would be Tuesday through Saturday, 1:30am - 10:00am.
Customer Support:
+1 (213) 688-1474
Contact Form
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