Service Level Agreement [SLA]
Submitted on Wed, 04/30/2008 - 16:56 (Book page)
Standard Service Level Agreement
Within the Digi-Sign Standard SLA is the Incident Management System [IMS]. IMS is an automated system that escalates all support Cases as follows:
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Obligations
Submitted on Wed, 04/30/2008 - 12:34 (Book page)Our Obligations
We shall use our reasonable endeavours to ensure that the Services are supplied with reasonable skill and diligence and in accordance with the standard Digi-Sign Service Level Agreement as published at www.digi-sign.com/sla.
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We shall use our reasonable endeavours to ensure that the Services are supplied with reasonable skill and diligence and in accordance with the standard Digi-Sign Service Level Agreement as published at www.digi-sign.com/sla.
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Obligations
Submitted on Wed, 04/30/2008 - 13:04 (Book page)Our Obligations
We shall use our reasonable endeavours to ensure that the Services are supplied with reasonable skill and diligence and in accordance with the standard Digi-Sign Service Level Agreement as published at www.digi-sign.com/sla.
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We shall use our reasonable endeavours to ensure that the Services are supplied with reasonable skill and diligence and in accordance with the standard Digi-Sign Service Level Agreement as published at www.digi-sign.com/sla.
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Compliance Methodology
Submitted on Wed, 04/30/2008 - 11:39 (Feature)...
Digi-CAST4™
SLA enforcement
Knowledge transfer & feedback
Compliance advice & support
Patching, upgrading, testing
...
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Shared CA
Submitted on Tue, 04/29/2008 - 13:22 (Book page)The Innovative Shared Digi-CA™ Shared
The Shared CA - Digi-CA™ Shared is a concept and capability that is unique to Digi-CA™. It is made possible by the component design and flexibility that is at the core design of Digi-CA™ and is not available from Traditional CA vendors.
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The Shared CA - Digi-CA™ Shared is a concept and capability that is unique to Digi-CA™. It is made possible by the component design and flexibility that is at the core design of Digi-CA™ and is not available from Traditional CA vendors.
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Equal Opportunities
Submitted on Wed, 04/30/2008 - 16:56 (Book page)Racial Equality in Digi-Sign, The Certificate Corporation
Digi-Sign, The Certificate Corporation [Digi-Sign] is an equal opportunities and affirmative action employer. We are committed to building an organisation that makes full use of the talents, skills, experience, and different cultural perspectives available in a multi-ethnic society, and where people feel they are respected and valued, and can achieve their potential regardless of race, colour, nationality, national or ethnic origins.
The aims of this policy are to ensure that:
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Shared Certificate Authority
Submitted on Tue, 04/29/2008 - 13:34 (Page) Digi-CA™ Certificates can be used in a variety of different security situations as cen be seen below:
SSL
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